Professional cleaning services help businesses and organizations across Central Iowa maintain safe, healthy, and welcoming facilities. From offices in West Des Moines to healthcare facilities, schools, and industrial sites throughout the region, choosing the right partner matters. With so many options available, SmartClean® encourages local businesses to carefully evaluate providers before making a decision.
Sasha Francic, President of SmartClean®, emphasizes that choosing a cleaning partner is about more than just checking off tasks on a list.
“You have to be able to trust your cleaning company to do the right thing,” Francic said. “Expertise is essential for creating a sanitized environment. They should always be working with you to prevent workplace disruptions and help everyone feel safer.”
Finding a trustworthy professional cleaning service starts with asking the right questions. By taking the time to evaluate a company’s safety practices, effectiveness and overall reliability, businesses can make informed decisions and partner with a provider that truly meets their needs.
Key Questions to Ask Before Hiring Professional Cleaning Services
To offer the best possible protection for area businesses and organizations, Francic suggests the following questions when reviewing a commercial cleaning company’s safety, effectiveness, and trustworthiness:
1. Can they generate a complete scope of work? Reputable cleaning companies will clearly outline their services and pricing. A detailed scope of work helps avoid confusion and ensures that both parties agree on expectations. The more specific their breakdown of services, the more likely you are dealing with a reliable provider.
2. Can they provide the chemicals’ safety data sheets (SDS) and manufacturer’s recommendations for use? Transparency is important when it comes to chemicals and cleaning agents. A reputable professional cleaning service will be open about the products they use and should be able to provide chemical safety data sheets (SDS) along with manufacturer guidelines for proper use. Supplying this information not only builds trust but also shows they know how to safely handle, mix, and apply cleaning agents. This level of expertise helps protect both your staff and your visitors.
3. Do they hold Industry certifications? Check for certifications from respected organizations like the International Sanitary Supply Association (ISSA). These credentials show that a company invests in ongoing training and understands the science behind effective sanitation. While a lack of certification isn’t necessarily a deal breaker—certifications can be costly for smaller businesses—working with a company recognized by industry groups is a strong indication that you’re partnering with a leader in professional cleaning services.
4. Do they use contractors or employees to clean? Some cleaning providers rely heavily on contractors, while others employ full time staff. Both structures are common in the industry. However, companies with full time employees often provide structured training, benefits, and higher wages, which can translate to more consistent, higher-quality service.
5. Is the vendor communicating with you? A company that is slow to respond to your calls, texts, and emails may indicate poor management, suggesting there may be problems with performance and follow-through. Professionals will quickly respond to questions and concerns at every stage of your relationship.
Why Choosing the Right Professional Cleaning Services Matters
Hiring the right partner for your cleaning needs offers benefits that go far beyond a tidy space:
- Health & Safety First – Professional and commercial cleaning services reduce germs, allergens, and contaminants, supporting a healthier workforce and fewer sick days.
- Strong First Impressions – Clients and visitors notice when your space is well-maintained, helping reinforce your reputation for quality and care.
- Long-Term Cost Savings – Consistent cleaning protects flooring, furniture, and equipment, lowering repair and replacement expenses over time.
- Compliance With Standards – Certified providers follow industry guidelines to ensure your workplace meets safety and sanitation requirements.
- Peace of Mind – Partnering with a trusted professional cleaning company allows you to focus on running your business while they handle the details.
Whether you manage an office, a school, a healthcare facility, or an industrial site, investing in reliable cleaning services protects your people, your property, and your reputation.
About SmartClean®
SmartClean® is a West Des Moines, Iowa-based cleaning and maintenance company specializing in environmentally safe, green cleaning solutions for commercial, industrial and medical facilities across Central Iowa. SmartClean® is the only cleaning company in Iowa to achieve 100% CIMS-GBAC-GB Green Building Certification.
Questions? Contact Sasha Francic at 515-331-8940 or smart@smartcleaniowa.com.
For more information on SmartClean®, please visit SmartCleanIowa.com.