Frequently Asked Questions

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Welcome to our Frequently Asked Questions (FAQs) page.

If you have a question that isn’t answered here, please contact us.

What is CIMS-GB?
CIMS-GB is the Cleaning Industry Management Standard-Green Building certification which is part of the ISSA CIMS program. This certification identifies that a cleaning organization’s green cleaning program meets the industry standards for green cleaning.
Do a lot of cleaning companies in Iowa have CIMS-GB?

Currently, SmartClean® is the only company in Iowa with the CIMS-GB certification. We take pride in the hard work and time SmartClean® put into obtaining and maintaining this certification.

Does CIMS-GB apply to a single property or to the organization as a whole?
Unlike other green cleaning program certifications, CIMS-GB applies to our cleaning organization as a whole and we implement the management and cleaning practices that CIMS-GB specifies in every building we clean.
How does CIMS-GB make SmartClean® different from other cleaning organizations?
Any organization can claim to be dedicated to quality service and customer satisfaction, but only a CIMS-certified organization can assure you we have been evaluated time and time again by an accredited audit through ISSA. What does this mean if you hire us for your contracted cleaning? This means you can be confident that you made the right choice because we have been assessed for our efficiency, management standards, and quality of service by cleaning industry professionals.
Why is CIMS-GB important to SmartClean®?

CIMS-GB is important to us because we believe in providing the highest quality of service and always satisfying our customers throughout the cleaning process. CIMS-GB ensures we are always providing customers with the highest standard of cleaning and customer service. CIMS-GB means that we will consistently provide you with quality service, we will use the best and most efficient equipment, our staff is well trained, and our management is committed to always striving to better SmartClean® as a whole.

What processes are used in everyday operations because of CIMS-GB?
CIMS-GB processes are in every part of what we do as a cleaning organization. From the management process to hiring, monitoring work performance, safety and training, we are a step above the rest. CIMS-GB is not just a certification or a piece of paper saying we are qualified to do the job. It means we are proven to deliver quality janitorial services each and every time we are on your premises.
How do I learn more about CIMS-GB?

ISSA is the organization that certifies companies across the world to be CIMS-GB certified. This is a worldwide organization that will help you determine the best cleaning solutions for your building.

 

 

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