Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQs) page.
If you have a question that isn’t answered here, please contact us.
Common Questions About CIMS-GB
What is CIMS-GB?
CIMS-GB is the Cleaning Industry Management Standard-Green Building certification which is part of the ISSA CIMS program. This certification identifies that a cleaning organization’s green cleaning program meets the industry standards for green cleaning.
Do a lot of cleaning companies in Iowa have CIMS-GB?
Currently, SmartClean® is the only company in Iowa with the CIMS-GB certification. We take pride in the hard work and time SmartClean® put into obtaining and maintaining this certification.
Does CIMS-GB apply to a single property or to the organization as a whole?
Unlike other green cleaning program certifications, CIMS-GB applies to our cleaning organization as a whole and we implement the management and cleaning practices that CIMS-GB specifies in every building we clean.
How does CIMS-GB make SmartClean® different from other cleaning organizations?
Any organization can claim to be dedicated to quality service and customer satisfaction, but only a CIMS-certified organization can assure you we have been evaluated time and time again by an accredited audit through ISSA. What does this mean if you hire us for your contracted cleaning? This means you can be confident that you made the right choice because we have been assessed for our efficiency, management standards, and quality of service by cleaning industry professionals.
Why is CIMS-GB important to SmartClean®?
CIMS-GB is important to us because we believe in providing the highest quality of service and always satisfying our customers throughout the cleaning process. CIMS-GB ensures we are always providing customers with the highest standard of cleaning and customer service. CIMS-GB means that we will consistently provide you with quality service, we will use the best and most efficient equipment, our staff is well trained, and our management is committed to always striving to better SmartClean® as a whole.
What processes are used in everyday operations because of CIMS-GB?
CIMS-GB processes are in every part of what we do as a cleaning organization. From the management process to hiring, monitoring work performance, safety and training, we are a step above the rest. CIMS-GB is not just a certification or a piece of paper saying we are qualified to do the job. It means we are proven to deliver quality janitorial services each and every time we are on your premises.
How do I learn more about CIMS-GB?
ISSA is the organization that certifies companies across the world to be CIMS-GB certified. This is a worldwide organization that will help you determine the best cleaning solutions for your building.
Common Questions About SmartClean Services
What cleaning services do you offer at SmartClean of Iowa?
At SmartClean of Iowa we offer the following services:
Click on the link for each to learn more about each type of service!
What is Green Cleaning?
For our Green Cleaning system, we use highly-filtered, quiet and efficient equipment to entrap fine dust and soil micron particles and remove them completely from your facility – rather than kicking them around into the air or onto other surfaces. Green Cleaning is characterized by:
- Using certified safe, eco-friendly detergents.
- Improved air quality.
- Improves the appearance of your property and provides a healthier, safter envrionment.
It is our commitment to your health and to the environment that makes us proud to offer Green Cleaning services.
What types of facilities will SmartClean clean?
We clean many different types of commercial, industrial, and medcial facilities including:
What is the Clorox® Total 360® System?
The Clorox® Total 360® System works by using electrostatic technology to charge Clorox® disinfecting and sanitizing solutions. The charge attracts the solutions to surrounding surfaces with a force stronger than gravity allowing them to uniformly wrap and coat surfaces, including even the hardest-to-reach areas that can be often missed by manual cleaning.
What are the duties of a commercial cleaner?
SmartClean strives to provide attention to detail and the highest quality cleaning in the industry. In providing janitorial services to your commercial property, we will complete tasks such as:
- Trash removal
- Floor cleaning and sanitizing
- Bathroom cleaning and sanitizing
- Vaccuming mats and carpets
- Glass and mirror cleaning
- Dust flat surfaces of chairs, tables, desks, and other types of furniture
- Seek out and remove cobwebs
- Electrostatic cleaning using The Clorox® Total 360® System
- and more! We will customize our services to fit your needs!
LOOK NO FURTHER.
SmartClean® is your Green Clean answer.