Owner, Zelko Francic, brings a world of experience — literally — to his core commitment to customer care. His career took him to various countries with diverse cultures and various ways of doing business. He learned quickly that success depended on his ability to listen to his customers, try to put himself in their shoes and deliver on their expectations rather than trying to sell them something they didn’t want or need.
In launching SmartClean®, Francic knew that commercial property owners and managers often face challenges ensuring that buildings are properly cleaned and maintained by reliable professionals. He understood that a building’s cleanliness directly reflects on their company’s image and their tenants’ satisfaction.
Today, SmartClean® delivers on its promise of exemplary customer care because Zelko Francic works hard to instill his same beliefs and values in his staff – a commitment to asking the right questions, listening carefully, communicating openly and honestly, and providing services that meet your needs and exceed your expectations.
Vice President of Operations
Sasha Francic is Vice President of Operations for SmartClean®. Prior to working at SmartClean®, he was an educator in Taiwan where he oversaw the Fine Arts Department at Ivy Collegiate Academy. Sasha holds a bachelor’s degree in Kinesiology and Health from Iowa State University. With his diverse background and international experience, he is keen on forming lasting relationships with customers and ensuring SmartClean® is held to the highest standards.
Additionally, Sasha has been involved in athletics, coaching basketball and volleyball while teaching in Taiwan. He has also volunteered with the U.S. Committee for Refugees and Immigrants.
Director of Client Services
Melanie Suljic recently joined SmartClean® as their Director of Client Services. Melanie brings with her a background of recruitment and staffing, sales, customer service and higher education.
Melanie is excited to grow and strengthen SmartClean’s® brand of servicing the Des Moines community for over 12 years. Her eclectic background will assist in a variety of functions for SmartClean®, all with the ultimate end goal of providing exceptional service and partnership to their customers.
Melanie also serves on the Board of the Des Moines Downtown Chamber. Additionally, she moonlights as a volleyball coach for Valley High School.